FAQ
What is your return policy?
We want you to be happy with your purchase. If you're not satisfied, please contact us within 30 days of delivery to request a return. Items must meet the conditions outlined in our return policy.
Can I change or cancel my order?
If you need to change or cancel an order, contact us as soon as possible. We can only make changes before the order has been processed or shipped.
What payment methods do you accept?
We accept major credit and debit cards along with other secure payment methods available at checkout.
How can I track my order?
Once your order has shipped, we'll send a tracking number to the email address provided during checkout.
Where do you ship?
We currently ship throughout the United States. Shipping availability and rates are shown at checkout.
How can I contact ROMORA?
You can reach us through our Contact Us page. Our support team will be happy to help with questions about your order or our products.