SHIPPING POLICY

At ROMORA, we work to get your order to you as quickly and smoothly as possible.

Order Processing

Orders are typically dispatched within 1–2 business days after your order is placed.

Once your order has been dispatched, you will receive a confirmation email with tracking information when available.

Shipping Times

After dispatch, orders typically arrive within 7–12 business days.

Please note that delivery times are estimates and may vary depending on your location, carrier delays, weather, holidays, or other circumstances outside of our control.

Shipping Costs

Shipping costs, including any applicable free-shipping offers, will be displayed at checkout before you complete your purchase.

Tracking Your Order

Once your order has been shipped, you can use the tracking information provided in your shipping confirmation email to follow its progress.

Please allow some time for tracking information to become active after your order has been dispatched.

Delayed or Missing Orders

If your order has not arrived within the expected delivery timeframe, please contact us through our Contact Us page with your order number, and we'll be happy to help.

Incorrect Shipping Information

Please make sure your shipping address is correct before completing your order. ROMORA is not responsible for delays or additional costs resulting from an incorrect or incomplete shipping address provided by the customer.

Questions

If you have any questions about your order or shipping, please contact our customer support team. We're happy to help.

Thank you for choosing ROMORA.

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